tk1991 believes that gambling should always be an enjoyable, controlled form of entertainment — never a source of financial stress or personal harm. This page outlines the tools, resources, and guidance available to every player on our platform to help you stay in control.
Six core commitments that guide how tk1991 supports the wellbeing of every player on our platform.
Every tk1991 account goes through a KYC age verification process. Players unable to prove they are 18 or older are locked out of deposits, play, and withdrawals until verification is complete. Accounts confirmed as belonging to minors are permanently closed with no exceptions.
tk1991 allows players to set daily, weekly, or monthly deposit limits in Bangladeshi Taka (৳). Once a limit is set, it takes effect immediately and cannot be increased for a minimum cooling-off period of 24 hours, helping you manage your bankroll with discipline.
Players can set session time limits that automatically log them out after a defined period of play. Reality-check notifications can be enabled to remind you how long you have been playing at regular intervals — a simple but powerful way to maintain perspective.
If you feel gambling is getting out of hand, tk1991's self-exclusion tool lets you close your account for a period of your choosing — from 30 days up to permanent exclusion. During the exclusion period, your account is fully blocked and cannot be reopened at your own request.
In addition to deposit limits, tk1991 players can set maximum loss thresholds over daily, weekly, or monthly periods. When your net loss reaches the defined ceiling, further wagering is automatically suspended for the remainder of that period — protecting you from chasing losses in the heat of the moment.
Our support team is available around the clock via live chat and email. If you or someone you know is struggling with gambling, our agents are trained to assist with responsible gaming tool activation and to refer players to appropriate professional counselling resources in Bangladesh.
If you answer "yes" to three or more of the following questions, we strongly encourage you to use tk1991's responsible gaming tools or speak to a professional counsellor.
Problem gambling refers to a pattern of gambling behaviour that disrupts personal, family, or professional life. It can affect anyone regardless of age, income level, or experience with gambling. Recognising the early warning signs is crucial — the sooner a person acknowledges that their gambling has become problematic, the easier it is to address.
Common warning signs include spending more time and money on gambling than intended, feeling the urge to gamble with increasing amounts to achieve the same level of excitement, and continuing to gamble even after repeated attempts to cut back. Emotional symptoms such as anxiety, irritability, and depression are also frequently associated with problem gambling.
At tk1991, we take these warning signs seriously. Our platform is designed to detect unusual patterns of play — such as sharp increases in deposit frequency or session duration — and our support team is trained to reach out proactively where such patterns are identified.
tk1991 makes it straightforward to activate any responsible gaming control. Follow the steps below or contact support for immediate assistance.
Log in to your tk1991 account, navigate to Account Settings > Responsible Gaming, and select Deposit Limits. Choose daily, weekly, or monthly limits in ৳ BDT. Limits take effect immediately. Increases require a 24-hour cooling-off period.
Under Account Settings > Responsible Gaming, enable Session Limits to automatically log out after your defined play period. You can also activate Reality Check notifications that pop up at regular intervals to remind you of elapsed time.
A cooling-off period temporarily suspends your ability to deposit or play for a defined window — 24 hours, 48 hours, 7 days, or 30 days. Your account remains open and existing withdrawals are processed normally during this period.
Self-exclusion fully blocks your account for a minimum of 30 days up to permanent closure. Contact our 24/7 live chat or email [email protected] to activate self-exclusion. The exclusion takes effect within 24 hours of the request.
Responsible gaming is not a checkbox exercise at tk1991 — it is a core operational value embedded into how we build and manage the platform. We actively monitor player behaviour for patterns consistent with problem gambling and our support team is empowered to take proactive action when concerns are identified.
When our systems flag unusual activity — such as a sharp increase in deposit amounts, a pattern of large losses followed by rapid re-deposits, or extended uninterrupted play sessions — a member of our player protection team will make contact. This contact is never judgemental; it is an offer of support and information.
We also maintain strict controls on the marketing communications we send to players. Players who have activated responsible gaming tools, are under active review, or who have requested exclusion will be permanently removed from all promotional communications. We do not market to vulnerable players.
If you are concerned that a friend or family member in Bangladesh may be experiencing gambling-related harm, you can contact the tk1991 support team at [email protected]. While we cannot share confidential account information with third parties, we can provide guidance on the options available and resources that may help.
We also recommend utilising third-party counselling services and helplines available in Bangladesh for mental health and addiction support. Speaking openly with a trusted person about gambling concerns is often the most important first step toward recovery.
Practical information to help you maintain a healthy relationship with gambling on the tk1991 platform.
The foundation of responsible gambling is treating it as a form of paid entertainment rather than a potential income source. Before you play at tk1991, decide on a specific amount of money — your "entertainment budget" — that you are completely comfortable losing. This amount should come exclusively from disposable income, never from savings, loans, or money allocated for essential expenses such as rent, food, utilities, or education fees.
Once your entertainment budget is spent, stop playing. Do not make additional deposits in the same session. The deposit limit tools available in your tk1991 account settings are specifically designed to support this discipline — we strongly recommend that all players set deposit limits as a standard account configuration, regardless of whether they feel at risk.
If gambling has become a source of stress, financial pressure, or conflict in your personal life, you do not need to handle it alone. tk1991 provides direct access to support through the following channels:
We also encourage players to speak with trusted family members, friends, or medical professionals. In Bangladesh, general mental health and counselling services are available through Kaan Pete Roi (a well-known Bangladeshi emotional support helpline), the National Mental Health Helpline, and various NGO-run support centres in Dhaka, Chittagong, Sylhet, Rajshahi, and other major cities. tk1991 support staff can provide further guidance on accessing these external resources on request.
Every casino game has a built-in mathematical house edge. This means that over a long series of bets, the platform will always retain a percentage of total wagers. Understanding this is not a reason to avoid gaming — it is a reason to approach it with realistic expectations. tk1991 publishes RTP (Return to Player) percentages for all slots and table games in the game information panel. Always review this before playing a new game.
Gambling should never be used as a way to cope with emotional difficulties, financial stress, depression, or anxiety. If you find yourself turning to tk1991 as an escape from problems rather than as a source of entertainment, this is an important signal that it may be time to take a break. Use our cooling-off or self-exclusion tools, and consider speaking with a mental health professional. Taking care of your mental wellbeing always comes first.
Responsible gaming and great entertainment go hand in hand at tk1991. Explore our full range of games — from live cricket betting to slots and live casino — with the confidence that our platform is built with your wellbeing in mind. 18+ only. Please play responsibly.